Shipping & Class Policy

Policy on Products, Events and Cooking Classes

 

Returns on Physical Products: 

We take the utmost pride in each product sold by Nirmala's Kitchen. If you are not satisfied for any reason we are happy to accept your un-used return within 14 days of purchase. Once the product is received in its original condition, store credit will be issued for the amount of the purchased product. 

 

Policy on Cooking Classes 

All class sales are final. We do not offer refunds on purchased tickets. If you are unable to attend a class and notify us at least one week (7 days) in advance, you may select another class of equal value within the following two months.

 

Although it very rarely happens, we reserve the right to cancel or change the time or date of the event or class due to weather, safety, or other uncontrollable circumstances. You may schedule or select another class of equal value within the following two months by emailing us at info@nirmalaskitchen.com  

 

Policy on Special Events, Boot Camp Cooking & Limited Series  

All Special Events, Limited Series, Kids Cooking Camp and Boot Camp Cooking reservations are taken on a first come, first serve basis so you are encouraged to sign up early. If we cancel a Special Events, Limited Series, Kids Cooking Camp and Boot Camp Cooking for any reason, you will be notified immediately by phone or email and be fully refunded your registration fees.

If the Special Events, Limited Series, Kids Cooking Camp and Boot Camp Cooking is held, there will be no refunds for any reason.

 

Download Kids Cooking Camp Registration from here:

Order Processing and Shipping

We ship out of Highland, New York. Please allow 24 hours for order processing. 

Orders shipping 2 Day Air and Next Day Air will be processed same day if placed by 11:00 am EST Monday-Friday. 

For Saturday deliveries, please email info@nirmalaskitchen.com. Saturday deliveries are an additional charge of $15.00.

Holidays

Business Days are Monday – Friday, excluding major holidays. If you would like to inquire about a specific holiday and shipping available for expedited orders, please email info@nirmalaskitchen.com. 

Shipping rates are determined by the size of the order and the destination of the shipment. Additional shipping and handling may be added to orders over $1,000.00. Please inquire for larger orders.

International Shipments

Nirmala’s Kitchen ships all over the world. If you are interested in placing an order and would like us to ship overseas, we must warn you of the risks involved with shipping products internationally. Most of the time we ship overseas with success; however, on rare occasions products can be confiscated in customs and never returned to us nor arrive at their intended destination. Upon receipt of payment from you, we guarantee that your order will be processed and shipped to any address of your choice. However, in the event that your order is lost, stolen, damaged or confiscated while in transit internationally, we offer no refund or return policy. We have had many successful experiences shipping internationally, but you should be aware of the risks as you continue with your order. 

To place an international order, please contact our customer service department at customercare@nirmalaskitchen.com with your complete destination address, one of our staff members will contact you within forty-eight hours to provide you with accurate international shipping rates.

Order Status

To check on the status of an order please send us an email at customercare@nirmalaskitchen.com be sure to reference your order number. 

Sales Tax

Applicable sales tax will be charged on items shipped within the state of New York.

Contact Us

Email: info@nirmalaskitchen.com

 

 

Need to know information and what to expect at our Cooking Class:

 

At the farm cooking school, there are no hard-to-find ingredients or strange cookware. Great cooking isn't about recipes—it's about the quality and nutrients of the ingredients and techniques. In our classes, you'll work together with other students in a fun, hands-on environment led by our professional chef instructors.

 

Classes are 2 hours unless otherwise noted above.

 

Hands-on classes are limited to 6 students in a group.

 

You will be standing, cooking and working for most of the class

Please wear comfortable, closed-toe shoes and have long hair tied back.

 

We will supply aprons and all cooking equipment/tools. However, if you prefer to use your own kitchen knife, you are welcome to bring it.

 

You will enjoy a full sit-down meal at the end of class with your classmates.

 

Please bring empty containers to take home leftovers.

 

Students receive a coupon good for 10% off at our spice shop on purchases the day of class.

 

All recipes are developed using common cooking and baking ingredients that may or may not be specified in the menu titles, including various fruits and vegetables, nuts, meats, spices, wheat flours, etc. If you have a food allergy, please inform us at info@nirmalaskitchen before attending the class.

 

Adjustments to recipes cannot be made during class.

 

All class sales are final. We do not offer refunds on purchased tickets. If you are unable to attend a class and notify us at least one week (7 days) in advance, you may select another class of equal value within the following two months.

 

Although it very rarely happens, we reserve the right to cancel or change the time or date of the event or class due to weather, safety, or other uncontrollable circumstances. You may schedule or select another class of equal value within the following two months by emailing us at info@nirmalaskitchen.com

 

All adult students must be 18+ years old. Students 14-17 years old are welcome to participate with an adult guardian or parent or check out our kids cooking camp classes held in the summer.

 

No pets allowed.

 

Complete recipes from the class will be emailed to you.

 

By registering for a class at Nirmala’s Kitchen, the guest agrees to the following policies. Nirmala’s Kitchen is not liable for the following:

Any damage, loss or theft incurred to personal property and/or equipment.

Any bodily injuries or damages that you may sustain as a result of participating in any class, workshop, or program on Nirmala’s Kitchen property.

 

Unless you explicitly make a request to our management team not to be photographed, Nirmala’s Kitchen has full consent to take photographs while you are on our premises. Nirmala’s Kitchen has full and unrestricted publishing and use rights of these photographs.

 

Where can I contact the organizer with any questions? info@nirmalaskitchen.com

 

What are my transport/parking options getting to the event?

Our address is 690 New Paltz Road Highland, NY 12528 

If you are driving to the event, directions from the New York State Thruway (Interstate 87) are as follows:

Take Exit 18, New Paltz. Pass through the toll plaza to the traffic light. Turn right onto Route 299. Proceed through two traffic lights. At the second light by Lowe’s make a left, go one block to a stop sign, make a right.

We are less than a half-mile, look for white horse fence on the left. If you past the church you have gone too far.

Bus and Train Travel

Bus service is available on Adirondack Trailways to the New Paltz. Service departs from Port Authority in NYC, Albany Trailways, Route 17 in Ridgewood, NJ and locations in southern New York and Long Island. Trailways can be reached at 800-858-8555 and online at http://www.trailwaysny.com. Bus is 80 minutes from NYC.

Train service is available via Metro North and Amtrak trains to the Poughkeepsie Train Station, approximately 15 minutes away from Highland. From New York City, Metro North leaves from Grand Central and Amtrak leaves from Pennsylvania Station. Information is available at http://www.mta.info for Metro North, and http://www.amtrak.com for Amtrak trains. Train is 95 minutes from NYC.

 

 

 

 

 

Nirmala’s Kitchen, the Nirmala’s Kitchen logo, Nirmala’s Spice World, Nirmala Narine Global Living and Bring Home the Exotic are registered trademarks of Nirmala’s Kitchen Inc. ©2018 Nirmala’s Kitchen®.Inc.  info@nirmalaskitchen.com New York, USA

The information on this website has not been evaluated by the FDA and is not intended to diagnose, prevent, treat, or cure any disease.

 

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